ED Monthly Operating Report — May 2026 | Banner Gateway Medical Center

Provider Productivity — Patients per Hour by Clinician

Patients per Hour by Provider — May 2026 · Goal: ≥1.85 pt/hr

⬛ ≥1.88 pt/hr (⭐) · 🔷 <1.88 pt/hr · Sorted highest → lowest · Dashed = dept cohort avg (1.91 pt/hr)

📊 Dept Cohort Avg: 1.91 pt/hr · ⭐ = ≥1.88 pt/hr

Patients per Hour — Ranked Best → Lowest

⭐ ≥1.88 pt/hr <1.88 pt/hr

Provider Discharge LOS — ESI 3, 4 & 5 Patients

Median Discharge LOS by Provider (ESI 3/4/5, Discharged Only) · 🎯 Goal: <200 min

Sorted lowest → highest · Min 15 ESI 3/4/5 discharges · Minutes · 🟢 ≤200 min · 🔵 >200 min · 200-min reference line

Discharge LOS — Best → Highest (≤200 min goal)

🟢 ≤200 min 🔵 >200 min

Provider Productivity

☀️ May 2026 Productivity Metrics

Eligible Volume

4,284

4,330 total − 46 LWOT

Total Provider Hours

2,232.3

MD 1,279.25 + APC 953.0

Pt / Hr

1.92pts/hr

✅ ABOVE GOAL

Goal: 1.85 · +0.07 above

Adjusted PPH (aPPH)

2.44pts/hr

⚠️ BELOW GOAL

Goal: 2.45 · −0.01 below

📐 Pt/Hr = Eligible Volume ÷ (MD + APC Hours) | aPPH = Eligible Volume ÷ (MD Hours + 0.5 × APC Hours) | Adj Hours = 1,279.25 + (0.5 × 953.0) = 1,755.75 | Goals: Pt/Hr ≥ 1.85 · aPPH ≥ 2.45

Q1–Q2 YTD Trend Summary

Month	Total Visits	Avg Daily	Admit Rate	LWOT %	Median DC LOS	Median D2D	Pt/Hr	aPPH
❄️ January	4,345	140.2	18.3%	0.9%	3h 21m	18 min	1.91 ✅	2.49 ✅
💝 February	4,318	154.2	18.1%	1.0%	3h 23m	18 min	2.07 ✅	2.70 ✅
🌱 March	4,620	149.0	18.9%	1.1%	3h 28m	19 min	1.99 ✅	2.55 ✅
🌸 April	4,311	143.7	19.1%	1.4%	3h 40m	18 min	1.89 ✅	2.41 ⚠️
☀️ May	4,330	139.7	18.9%	1.1%	3h 35m	19 min	1.92 ✅	2.44 ⚠️
📊 YTD Total	21,924	145.2	18.7%	1.1%	—	—	1.96 ✅	2.52 ✅

Admissions & Disposition Breakdown

Disposition Category	Count	% of Total
🏥 Admit to Inpatient	541	12.5%
🔭 Place in Observation	275	6.4%
📌 Combined Admission Rate (Inpt + Obs)	816	18.9%
🏠 Discharged (all categories)	3,331	76.9%
🚶 LWOT / Eloped	46	1.1%
📝 AMA / Behavioral / Other	137	3.2%

Patient Arrival Volume by Hour

Average Arrivals per Hour of Day

Normalized by 31 distinct calendar days · May 2026

Patient Arrival Volume by Day of Week

Average Daily Arrivals by Weekday · ★ = Busiest Day

Sunday–Saturday · Bars show avg · Lines show daily high / low range for each weekday in May

LWOT Analysis by Hour

Total LWOT Events by Hour of Day

Left Without Treatment + Eloped · 46 total events in May · 🔴 19:00 = spike hour (6 events)

ESI 2 Door-to-Doc Time by Arrival Hour

Median Door-to-Doc (ESI 2) by Hour of Arrival

Red dashed = 25-min target · All bars within target · Hours 0–23 · Minutes

🎯 ESI 2 D2D Summary

Median ESI 2 D2D

11min

<25 Min Rate

87.8%

325 of 370 ESI 2 patients

✅ Strong

⭐ Best Hour

06:00

5.5 min median · All hours ≤25 min

All Clear